Bekasi, West Java, Indonesia
Muhammad Rizky Ibrahim
IT Application Support | Web Developer
Web Developer with 1 year of work experience, with deep knowledge of PHP, CSS, JavaScript, TypeScript, and frameworks such as React, Angular, VueJS, Laravel, and NestJS. Able to work independently or in a team, and ready to learn new things to continuously develop skills.
About
With a bachelor's degree in Informatics Engineering, I work as an IT Application Support Specialist, focusing on seamless EOD processes, resolving technical issues, and supporting SIT/UAT testing while implementing new technologies and enhancing operational efficiency.
Previously, I worked as a Web Developer, building RESTful APIs and developing websites with frameworks like VueJS and Laravel. Proficient in PHP, JavaScript, CSS, and SQL, I excel at delivering impactful solutions and thrive in both individual and team-oriented environments.
Experience
Information Technology Application Support
PT Midas Daya Teknologi · Full-time
Mar 2024 - Present · Matraman, Jakarta · Hybrid
- Supporting EOD processes and resolving technical issues.
- Supporting SIT and UAT testing.
- Implementing new technologies and improving operational efficiency.
Web Developer
OpenCloud · Contract
May 2022 - Jun 2023 · Tangerang, Banten
- Built RESTful APIs as the communication protocol for web applications.
- Built and maintained websites using predefined frameworks.
- Collaborated with analysts and designers to deliver effective web solutions.
- Delivered websites that met the agreed specifications and deadlines.
Customer Service Representative
Bumame Farmasi · Part-time
Jan 2022 - Mar 2022 · Jakarta
- Built good relationships with customers and handled their complaints.
- Coordinated with seniors and other teams to resolve customer complaints.
- Advised customers on purchasing products or services.
IT Support
PT Mega Finance · Apprenticeship
Oct 2019 - Mar 2020 · Jakarta
- Checked computers and servers regularly.
- Ensured software ran properly.
- Ensured stable internet connectivity.
Skills
Technical
Non-technical
Education
Bachelor of Informatics Engineering
Nusa Mandiri University, Jakarta
January 2022 · GPA 2.88
Certificates
- CCNA Security
- WordPress E-commerce
Languages
- English - Intermediate
- Indonesian - Current
Contact
Open to discussing web development and IT support opportunities.